Milwaukee County officials have utilized technology to make FoodShare (Wisconsin’s name for SNAP) more accessible and to better manage the caseload of FoodShare recipients.These initiatives were evaluated by Hunger Task Force in order to advocate for the the best implementation of FoodShare processing. This exploratory study presents data that were derived from interviews, observations, statistical analysis of pre-existing data and outreach initiatives. The report shares the major findings as well as recommendations for improving FoodShare processing.